The bank feed through Yodlee is unable to connect to your bank account. Your request cannot be completed due to technical difficulties at the site.
If your PC, laptop or iPad settings are blocking cookies from other websites, including Sage, this error can appear when you link your Sage service to your online banking service. If your account is locked, please contact your bank and follow their procedures for unlocking your account, then retry the bank feed.Try to log in to your online banking website to confirm it’s available.You tried to download transactions, but your online bank account is locked, or your online banking service provider maybe doing some website maintenance. Or, if a bank amends its terms and conditions and you have to accept them before you can have access. You tried to download transactions but your online banking password or security information has expired. It can also happen if there are temporary issues, such as the website pages being very slow. This relates to an incompatibility between your online bank and the Bank feed service. If you have multi-factor authentication, please try again and ensure you enter the requested security information.Check you’ve requested to link to the correct bank account and have entered the correct information into each option when setting up bank feeds.If you use any other Internet browser, please refer to your browser help system. For more information on how to allow cookies, please visit the relevant website depending on your Internet browser: Safari, Chrome, Mozilla Firefox, Internet Explorer. You should allow cookies from other websites and then link to your online bank account again.If the bank feed can’t link to your online bank account, as it doesn’t recognize your password or security information. If your PC, laptop or iPad settings are blocking cookies from other websites, including Sage. “We are having some technical difficulties.
When you link to your online bank account, the drop-down list of bank accounts doesn’t appear and an error appears: Check that the details you have entered into the bank feeds setup are now correct.Log in to your online banking service to check that there are no outstanding changes to the terms and conditions that you must accept, including outstanding messages.Log in to your online banking service to confirm your password and security information is correct and that you’ve entered the same information in Accounting.After 15 minutes you can refresh your bank feed to check for new transactions. If you’re not receiving any new feeds, they could be delayed.We do not recommend disconnecting the bank feed, as this can result in missing transactions.
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